Reviews for our Prompt and Reliable Service and Repair in Vancouver, BC

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HomeStars Reviews for Andy's Appliance & Refrigeration in Vancouver, BC

Welcom to Andy's Appliance & Refrigeration - Certified Appliance Service Technician and Local Company of the Better Business Bureau® Since 1998, Located in Kitsilano, Vancouver, B.C.

Congratulations on being named one of Vancouver's Best by HomeStars Inc. You and a guest are invited to join us and your fellow winners as we raise a glass, toast your success in 2014 and present your company with a 2014 Best of Vancouver Award.


Thank You for Reviews our Valued Clients in Vancouver, BC. - reviews since 2009.

Maximum Stars 10 HomeStar (34 reviews)

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Eight stars  2 review
Nine stars  1 review
Ten stars 30 reviews

Below are Appliance Repair reviews in Vancouver, from most happy our Clients sinc 2009:

April 27. 2018

HomeStars - Kenmore (Whilpool) Dryer. Replaced idler pulley assembly.
Andy and Anna phoned to confirm their timing, were able to diagnose, find the needed part in Vancouver, and come back to fix our dryer (which was making a horrible screeching noise) all in an afternoon. He explains his diagnosis clearly, is very methodical, and very careful with their work area. He had good suggestions for care of our washer even though it was the dryer he was working on, and even fixed the lock on our door as he was leaving! Highly recommend.

Stephanie west 13th Avenue, Vancouver, BC

Response from the owner:
Stephanie, it was a real pleasure meeting You and working on your Clothes Dryer. I'm glad we were able make you happy again.

April 04. 2017

HomeStars - Fridge repair
Personable, punctual and knowledgeable. Other tech said it needed a compressor.....maybe more...paid 80 bucks to send him packing. Andy diagnosed it as a starter relay. He took his voltmeter to several other parts before determining the problem. A true professional who I learned has been in the trade for decades. He knows his stuff!

Parputt Aurora, ON

March 27, 2017

HomeStars - Private User, I am very happy to get Positive:) Review no Negative:( - Service Of Dishwasher, Washer And Dryer - Appliance Repair review in Vancouver
Andy and his wife Anna, were the most attentive, promt, efficient with great follow up service and advice on how to maintain our dishwasher, washer and dryer.

I highly recommend them!

March 16, 2017

HomeStars - Professional, Reliable And Honest / Clothes Wasking Machine Front Load MAYTAg Neptune Model Number MAH6700AWM and Serial Number 1552272GT.
Andy will be the first person I call the next time one of my appliances needs servicing. He was a pleasure to work with - honest, knowledgeable and reliable. His work was top notch and affordable. His professionalism extended to coming back after his part of the job was complete in order to assist with reinstallation of my appliances and a follow-up phone call the next week to ensure everything was working properly and that I was happy with his work. I wouldn't hesitate to recommend Andy's Appliance & Refrigeration to my friends, family or anyone needing their appliances repaired.

Andrea M. in Vancouver

August 05, 2016

HomeStars - Washer Dryer Repair And Service I made the mistake of trying to fix my washer dryer and after making a mess I called Andy! He and his wife were so helpful, friendly and efficient. They had everything done within 2 hours. The price was reasonable as they had to replace 4 or 5 parts, hoses, sensors, and a dryer hose that I tore in half. He gave me loads of tips on how to look after the machine, plus other appliances, my fridge, garburator and dishwasher. I would highly recommend!
Whirlpool washer Model # YLTE6234DQ2 and Serial # MP1223266.

Brien C. Vancouver, BC

December 03, 2015

HomeStars - Laundry Dryer
I'm highly recommend Andy's service. He and his wife did an excellent job to fixed my dryer so quick and detail. His price is reasonable and responsible attitude, he explained the problems very detail and honesty. Excellent job for efficiency and responsibility service. "Highly recommend"


June 19, 2015
HomeStars - Fridge repair
Good job performed by Andy. I do not know my new postal code because I just moved there two days ago and being unable to do the rating because I do not know it is extremely unfair from the administrators of this website. Will advice all my family and friends in Vancouver and Burnaby to boycott this unfair website and never hire anyone from here and NEVER do any business with this website. Extremely unfair business practices the contractors and homeowners in the Lower Mainland need to be warned against!!!!! Maytag Refrigerator, Model MBL1957VES4 and Serial # K03048504
Vancouver BC

June 11, 2015
HomeStars - I recommend Andy very highly. He came on time was very professional honest and gave me some tips and didn't push me just to buy more things. I was very happy with his service.

Vancouver 1.72 East 15 Avenue

December 20, 2014
HomeStars - French Door Refrigerator, (Bottom Freezer) Number 2. Condenser fan motor problem and Drain Problem in Freezer side compartment collects water and freezes (can damage your hardwood floor).
I saw a card on our building notice board for Andy's Appliances just as I started having problems with my fridge of only 3 years. I called Andy and to my surprise he was able to fit me in on the same day. He came over, found the problems right away and fixed it all under 3 hours. The problems are now gone and the fridge is as good as new. What I really appreciated was that he took the time to contact me the next day as a follow up to make sure everything was working well. You would never get that kind of service from a big store or repair company. I would refer him without hesitation. KitchenAid Model No. KFIS20XVMS3

Alan from South Vancouver area.

October 30, 2014

HomeStars - Dryer repair - Epic z™ error code F - 01.
Found Andy's Appliance on-line. When I spoke to Andy, received clear information about costs. Was here at the appointed time and I felt he worked in my interest in locating a replacement part. The work was done efficiently and expediently. 

Reviews by F Baldwin from West 6th. Avenue Vancouver Kitsilano area.

October 28, 2014

HomeStars - Washer/Dryer - Frigidaire Top load Stacked Unit
I found Andy's appliances on Homestars and called him for service to my washer. He came that day and was quick to determine the problem, got the parts and fixed it. He called back a couple of days later to make sure everything was fine. Would recommend.

Lynda Russolillo from Venables Street Vancouver, B.C. Commercial Drive area.

March 21, 2014

HomeStars - washing machine repair, SAMSUNG
Andy and his wife Anna arrived at my home early for the appointment. I immediately found them courteous, honest and knowledgable. I will use them again and recommend them to everyone.
Heather from Vancouver

March 13, 2014

HomeStars - Washing machine repair. (Inglis old style - Top Load)
I needed help with what i thought was a dead machine but Andy found the problem and resolved it quickly. Also found another problem I was unaware of and fixed that quickly. He came promplty and he and he wife were v courteous and easy to work with. I highly recommend them

debbie litvack from West Side Vancouver

October 29, 2013

HomeStars - Front load Frigidaire
Andy was very proffesional, punctual, he inform us about problem with the appliance before starting the job, he was neat, fast and effective, the price was right, he called us two days later if everything was right. Highly recommend to anybody. Dr Marianna Klimek.

Marianna Klimek from North Vancouver

October 09, 2013

HomeStars - Got referred, plumbing.
Got referred by a friend of mine. Called him and he came the same day to give us a quote. The whole repair took the whole day but they were fast and clean. Follow up call will be an asset.

Nicole Fong from Vancouver

August 16, 2013 

HomeStars - Fridge Repair (starter relay problem)
Fridge died and I feared the worse, thought I was looking at a replacement. Andy came over at agreed time, diagnosed the issue as a stater relay for the compressor, and made the repair. Then also showed me some of the reasons the relay failed and how to maintain my fridge going forward. Excellent service, and will call him again the next time an appliance needs repair. Very happy not to be fridge shopping this weekend.

John in Vancouver

May 31, 2013

HomeStars - Refrigerator (defrost problem)
Our refrigerator wasn't generating cold air so I called Andy and he was able to come to our house within 1.5 hours. He did an assessment which costs $85 with no time restriction showed that our coils were frozen over and blocked any cool air to enter into our fridge. There were also other parts that needed to be replaced. Not only did Andy help with fixing our fridge, he explained how to properly set our fridge and freezer properly and we got a thermometer from him which shows us exactly how cool our fridge is and what the recommended temperature should be. In addition he noticed our fridge was too close to the wall, so he helped us vacuum the dust from the back of the fridge and placed a pop can behind the fridge so that the fridge would avoid going too close to the wall. He also gave us a tip with our garborator without any charge. Andy's wife was there as well as she assists Andy with phone calls and payment. Andy even called us several hours after the repair to check up on us to make sure our fridge was at the ideal temperature. Talk about service! You pay for what you get...and Andy was well worth it especially when we needed service right away! Thanks Andy!

Jerry Chen in Burnaby

April 23, 2013

HomeStars - Dishwasher Repair
Andy was called to fix a broken dishwasher in our rental condo in Downtown Vancouver. He came the day after we alerted our landlord's to the problem, and fixed everything quickly and efficiently. Even going the extra mile to make some minor repairs that we had not alerted him to without charging extra time. Get service. Definitely recommended!

Greg Dion from Vancouver

April 19, 2013

HomeStars - Refrigerator repair
Our Frig stopped working and serveral stores I called said it was the compressor and we should buy a new appliance. I found Andy on the internet and he came over the next day and replaced a starter part beside the compressor. Problem fixed and the Frig is up and running. He was courteous, professional, and explained everything he did. He even called us twice afterwards to check how the Frig was working. I'd recommend him to anyone with an appliance problem. Have him check it before you pay big bucks for a replacement.

Larry from Vancouver

April 16, 2013

HomeStars - Oven Repair
I needed someone to repair my elderly parents' non functioning oven. I am from out of town so it was crucial! They did a wonderful job, were kind to my parents and charged a fair price. Thank-you!

Sydney from Kelowna

April 11, 2013

HomeStars - Wine Cooler
Before to replace our wine cooler that no longer refrigerates, we wanted to know if it could be repaired so we contacted Andy who explained that he could come and make this assessment for us and he would let us know if it could be repaired and if it was worth the extra expenses. He came the very next morning with his wife and was flexible with our work schedule. He checked everything, explained everything that he did, and concluded to a gas leak which is not worth attempting to repair for this kind of cooler since the coil runs everywhere. He then provided us with good addresses where to buy a new one and where to dispose of the old one. We only paid for the minimum fee for the call, which he had explained before to come. They are a great team as Andy's wife knows all the tools inside-out and can hand him anything he needs while he works. Both of them are very friendly. I already recommended their company to my colleagues as I would trust Andy for any kind of appliance repairs. We had chosen Andy's company because of all the good reviews he has accumulated and it is obvious to me why he gets them!

Andree from Vancouver

April 11, 2013

HomeStars - Laundry repair
A really great company. I am not sure if he is more expensive than the going rate or not. Diagnosis and then hourly rate. The diagnosis isn't part of the hourly rate. A fast, fast, fast hardworking couple. If you need help now, I wouldn't hesitate to call. Three month warranty on all parts and labour after the job is done.

Kirsten Williams from Vancouver

April 11, 2013

HomeStars - Garburator repair
A few days ago my garburator just stopped working so I made an appointment with Andy's company. He was on time the next day in the morning, checked everything and explained what happened. He is very knowledgeable and honest, fixed the problem very quickly. Excellent service! The garburator works beautifully.

Carla from Vancouver

April 05, 2013

HomeStars - Front Load Washing Machine Repair - Model WFW9050XWO3
Washer wouldn't drain, called midday Thursday, arrive Friday morning. Very respectful of my home, wore booties, very clean, explained everything before completing any work. I chose Andy because of his A+ BBB Rating
0 of 0 people found this review helpful.

Victor from Burnaby

April 02, 2013

HomeStars - I am very satisfied from the job Andy's Appliance & Refrigeration did with my dishwasher. He explained the whole estimation/fix process before proceeding with work, but more importantly did a great job!!!
John Levy from Vancouver

April 02, 2013

HomeStars - I know Andy's company for a long time. He fixed my washing machine and refrigeration. Last week I called him because my stove was broken. Before he come to my house he called to remind our an appointment. He was on time. I am very happy from his work. I will call him next time. I really recommend his service because he is professional and friendly.

Adam from Vancouver

March 26, 2013
HomeStars - Weak Attempt Dishwasher Repair
Might as well flushed my money down the toilet. Had no clue what he was doing. Brought his wife along for the repair who did not say anything to anyone (I am not making this up). Spent 90% of his time on the phone. Left without fixing it and told us it was "OK" to use the dishwasher with a broken water seal!

Company Response:
When I was in your father's house I called to a few stores but TIMER for this dishwasher is not more available. I'm a BBB member. You wrote complain to the Better Business Bureau but they said that my service was good. That is truth. So probably you are upset and then you wrote bad reviews on HomeStars and Yelp.

BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (1 complaint)

Thank You
Andy’s Appliance & Refrigeration

Febuary 19, 2013

HomeStar - They looked at my fridge problem and gave me a fair estimate on the fridge. Their respond quick and their work is nice and efficient. Overall the service was great!

jessica from Nanoose Bay 本那比

Febuary 18, 2013

HomeStar - I inherited my refrigerator when I moved into my home 5 years ago. For the first couple of years, I had no issues with it. In the last couple of weeks though, I noticed that the refrigerator didn't seem to be as cold as it used to be and the motor seemed louder than usual so I called Andy's Appliance and Refrigeration to come and take a look at it. They gave me an estimate of how much it would be to repair it and were very honest in comparing the cost to repair versus the cost to replace.

MICHELLE in Burnaby

December 29, 2012

HomeStar - Fridge Repair
Called them Friday night December 28, they were out the next day and fully prepared. Quick, efficient, and reliable! Excellent Polish service and craftsmanship. Will use them again and highly recommend Andy!! A++

Reviews by Stacy in Vancouver

November 29, 2011

HomeStars - Fridge repair
My fridge worked intermittently for awhile - an intermittent symptom is always difficult to diagnose. I called Andy at Andy Appliance & he was able to come the same day. He identified the rather subtle problem and had the part to replace the fan right there. He also followed up with a phone call that evening & his price was fair. I commend him for his outstanding knowledge & experience as a appliance repairman.

Stephen from Vancouver

September 21, 2011

HomeStars - Fix our Garburator
We have to fix the garburator in our appartment and when I call them they came the next day, on time... they were fast and they told me that they could not save the old garburator because it was very damage. For me at least they tried to save me some money. Andy is very professional and reliable.

Yas Kits

October 21, 2009

HomeStars - Replace a cooktop
Andy replaced the cooktop on my kitchen and he helped to get the best price for the appliance. He was very accomodating with my schedule and he was able to work very early to have it ready.

ramongtzl Kitsilano

October 18, 2009


HomeStars - Replaced Garberatorand Cooktop
He came over to replace our garberator and our stovetop. He was trustworthy. I asked him to come at an odd time because I had to work and he was very accommodating to our needs. Price was reasonable because I compared it with other companies.

Ramon in Langley

- Andy's Appliance & Refrigeration Provides Top Quality Service and Repair to All Major Household Appliances in Vancouver, BC.
- Reviews & Complaints from Better Business Bureau®.
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Thank You
Andy’s Appliance & Refrigeration
Vancouver, B.C. Line: 604.551.3330
Andy J. Wardowicz

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